Return PolicyWhen you purchase a product from Club Volleyball Gear, we want you to be happy with your purchase. We stand behind our products and want you to be satisfied with them. We'll always do our best to take care of customers - our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well. 30 Day Money Back Guarantee If you are not satisfied with your product(s), you may return the product(s) within 30 days from the original shipment date for refund or exchange. After we have received and processed your return/exchange, we will issue a credit to the original credit card used for the purchase or ship out any exchanges you may require. Unfortunately, shipping charges cannot be refunded. All returned items must be in their original purchase condition, including original product packaging. All products must be unmarked and not damaged or defaced in any way. Restocking Fees Club Volleyball Gear does not charge a restocking fee for product returns. We do, however, reserve the right to charge a fee up to 20% on refunds to cover damage to product. PLEASE SHIP ALL RETURNS TO CLUB VOLLEYBALL GEAR AT THE FOLLOWING ADDRESS: Our Return Address Club Volleyball Gear Attn: RMA 18434 Technology Drive Morgan Hill, CA 95037 To Contact Us Toll-free # 1-888-737-8306 International # 1-408-515-5878 Fax # 1-408-776-3339 To email us, please use our Contact Us page, or call us at the toll-free number listed above. |